Agento

Professional liability insurance (professional indemnity)

Professional indemnity insurance covers your client's financial loss and your defence costs if a claim is brought against your company or you personally over a professional error, negligence or inaccurate advice.

We insure IT companies, consultants, agencies, accountants, engineers and other professionals. Limits of up to EUR 10 million and even EUR 100 million are available.

We will reply within 24 hours

Professional liability insurance (professional indemnity)

Which professions we insure

Limits of up to EUR 10 million and even EUR 100 million. We work with an international insurer as well as Latvian insurers, so we can arrange both modest limits and the multi-million limits that international clients and tenders require in contracts.

We offer professional indemnity cover to a wide range of professions:

  • IT and technology - software development, SaaS, hosting and cloud services, web development, QA and testing, IT consulting, cybersecurity;
  • Consulting and training - business and management consultants, logistics consultants, training providers;
  • Marketing, media and creative - marketing, advertising, PR and design agencies, media, content creators, photo and video;
  • Finance and accounting - accountants, bookkeepers, payroll services, financial controllers;
  • Real estate - real estate agents and property managers;
  • Engineering - engineers and technical consultants (excluding construction and structural design, as well as installation work);
  • Other business services - HR and recruitment agencies, translators, event organisers, call centres and office services.

Don't see your profession? Tell us about your business and we will prepare an offer. We will reply within 24 hours.

What is included in professional indemnity insurance?

Protection against errors in professional practice

Professional indemnity insurance covers losses caused to clients by errors, negligence or inadequate professional services. It is especially important for IT companies, consultants, marketing agencies, accountants and engineers.

Trust and security for clients

Trust and security for clients

Insurance ensures that clients will receive compensation in case of unforeseen errors or losses. This significantly enhances the professional's reputation and reliability.

Suitable for various professions and industries

Suitable for various professions and industries

We tailor the cover and the limit to the risks of your profession and the requirements of your client contracts. If insurance is mandatory in your field, we will help you find out which requirements the policy has to meet.

Lower legal risk and cost control

If a dispute arises with a client, insurance helps cover legal costs, expert assessments, and compensations. This reduces the company's financial burden and long-term risks.

How does professional indemnity insurance work in practice?

Software bug in an IT company's project
-40 000 €
With policy Without policy

Software bug in an IT company's project

An IT company built an e-commerce platform for a client. After an update, a bug in the payment module stopped orders for three days, and the client claimed lost revenue and the cost of extra work - around €40,000 in total. The policy would cover both the justified claim and the legal defence costs.

Campaign error at a marketing agency
-18 000 €
With policy Without policy

Campaign error at a marketing agency

A marketing agency set the wrong budget cap in a client's advertising campaign, and the whole quarterly budget was spent within a week with almost no results. The client claimed around €18,000 in damages. The policy would cover the justified claim and help settle the dispute without draining the agency's working capital.

Engineer's error in an equipment specification
-60 000 €
With policy Without policy

Engineer's error in an equipment specification

An engineering consultancy prepared the technical specification for a factory's new production line but miscalculated the power of the electric motors. The motors overheated, the line was down for two weeks, and the factory claimed around €60,000 for motor replacement and downtime. The policy would cover the justified claim and the expert assessment costs.

Accountant's error in a client's tax returns
-12 000 €
With policy Without policy

Accountant's error in a client's tax returns

For several months, an outsourced accountant wrongly claimed input VAT in a client's VAT returns. After a State Revenue Service audit, the client had to pay late-payment interest and the cost of correcting the returns - around €12,000 in total. Professional indemnity insurance would cover the client's justified claim and the legal costs.

How to get a policy?

Step 1

Fill in the application form. It will only take a few minutes

Step 2

We will process your request and send you offers to choose from

Step 3

You can pay for the selected policy using our convenient payment system

Step 4

After payment, the policy will be sent to your email. Everything is done remotely

Frequently Asked Questions

What does professional indemnity insurance cover?

It covers losses arising from professional errors, inaccurate information, negligence, or incorrect consulting that causes financial losses to clients.

Which professionals and companies need professional indemnity insurance?

It matters to anyone whose mistake or advice can cause a client financial loss: IT companies and developers, business consultants, marketing and design agencies, accountants, real estate agents, engineers, translators and recruitment agencies. Clients often require it in contracts and tenders as well.

Can policy terms be adapted to a specific industry?

Yes, coverage and limits can be adapted to the company's business specifics, risks, and client requirements - in many industries, this is even a mandatory condition for signing contracts.

Does the policy cover litigation costs?

Usually yes. The policy covers not only compensation to clients but also legal and defence costs.

Does the policy cover errors made by employees?

Yes, the policy typically also covers losses caused by company employees within the scope of professional activities.

Are Agento services for companies free of charge?

Yes, our services are free. We receive compensation from insurers.

How is professional indemnity different from general liability insurance?

General (public) liability insurance covers injury to other people or damage to their property - for example, a visitor slips in your office or an employee damages a client's belongings. Professional indemnity covers a client's financial loss caused by a professional error, negligence or wrong advice, even when nothing is physically damaged. Many businesses need both policies. Read more about general liability on the civil liability insurance for businesses page.

What are the claims-made principle and the retroactive date?

Most professional indemnity policies work on a claims-made basis: the policy covers claims made during the policy period, including claims for earlier mistakes, but not for mistakes made before the retroactive date. The retroactive date is the date from which your professional errors are covered. That is why it is important to keep your cover continuous and, when changing insurer, to keep your existing retroactive date. We check this when comparing offers.

Which professions must have professional liability insurance in Latvia?

In Latvia, professional liability insurance is mandatory for several professions, for example outsourced accountants (Accounting Law), real estate transaction intermediaries (Cabinet Regulation No. 602), competent institutions and competent specialists in occupational safety (Cabinet Regulation No. 723) and construction specialists (Cabinet Regulation No. 502). The requirements differ: each profession has its own minimum limit, scope of cover and procedure for submitting the policy to the supervisory authority. Before you sign, Agento will help you find out which requirements apply to your business.

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