An accident report is a document filled in by drivers of vehicles involved in a traffic accident. It is required for the insurer to process an OCTA compensation claim. The document is filled in by both drivers together at the scene.
An accident report is filled in when two vehicles are involved in a traffic accident, there are no injured persons and both drivers agree on the circumstances. If there are injuries, the police must be called.
The document allows you to quickly file an OCTA compensation claim without police involvement. This saves time for both drivers and the insurer.
The accident report can be obtained in several ways:
Make sure both drivers are safe and vehicles are not blocking traffic. If necessary, turn on hazard lights and place a warning triangle.
Photograph damage to both vehicles, the accident scene, road conditions and any evidence (brake marks, road signs).
Fill in the top section: date, time, location, number of parties involved, whether there are injuries, police involvement.
Each driver fills in their side (A or B): name, address, vehicle data, OCTA policy number, insurer.
Mark the relevant circumstance boxes (e.g.: driving straight, turning left, reversing). Count the total number of marks.
Draw the accident diagram: road outlines, direction arrows, vehicle positions at the moment of collision and road signs.
Describe the damage to your vehicle. Specify exact locations (front bumper, left door, etc.).
Both drivers sign the report. Each receives their copy. The report must be submitted to the insurer within 10 days.
Since 2020, the accident report can also be filled in electronically using the LTAB (Latvian Motor Insurers Bureau) mobile app. The electronic version is automatically sent to both insurers.
The app can be downloaded from App Store or Google Play by searching for "LTAB" or "e-CSN". Registration via latvija.lv authorization.
Learn more about the LTAB appThe accident report must be submitted to your insurer within 10 days after the traffic accident. Late submission may result in the insurer refusing to pay compensation.
After submitting the report, the insurer begins reviewing the case. The process usually goes as follows:
The review period is usually 10 to 30 days. In more complex cases, the period may be longer.
Contact Agento and we will help with the entire process.
An accident report is a document that drivers involved in a traffic accident fill in together to record the circumstances and submit to the insurer for OCTA compensation.
Yes, the accident report can be filled in electronically using the LTAB mobile app. It is automatically sent to both insurers.
The accident report must be submitted to the insurer within 10 days after the accident. Late submission may cause problems with compensation payment.
If the other driver refuses to fill in the accident report, call the police. The police will record the circumstances and prepare a protocol that will serve as evidence.
The form can be downloaded in PDF from this page, obtained from the insurer or using the LTAB app for electronic filling.
The accident report is mandatory if there are no injuries and drivers agree on the circumstances. If there are injuries or a dispute about fault, the police must be called.
Information updated April 2026. Specific conditions may vary depending on the policy type.
My Agento
